Hello, I implemented the vitrine theme cookie law on my page but it’s appearing at the very bottom of the page and it can’t be seen unless you scroll all the way down and hold it there, otherwise you aren’t able to see it. Also, the site wide store notice which should be displayed in the purple doesn’t show up. You can see the slight purple, but the whole text doesn’t show up. I have provided screenshots of these issues. I look forward to hearing from you soon. Thank you.
Hope you to be fine,
It has been fixed, please check out your website.
The site wide notice and the cookies are still not visible on the home page. The purple site wide notice still doesn’t show up and the cookies law doesn’t appear translucently as it should but is stuck at the very bottom of the page and can’t be seen unless you scroll and keep the scroll there. As you can see from the screenshots, you can see a little bit of the cookie law when you keep scrolling to the bottom of the page, but the purple store wide notice doesn’t show up at all.
Yes, I just cleared it, but the cookie law still isn’t showing up and the page isn’t loading properly because I think you are still working on it. I will wait and load it again once you are finished. Thank you.
No, I am not working on it now. It is working properly in my system.
Please deactivate the extra plugin, maybe because of this, the site is not loading properly.
There are no extra plugins that I have installed onto the site. The site was working fine with the plugins that I have activated and have even installed another multicurrency which was running just fine on the site.
what is the problem now? the site is not loading on your system?
The site is loading properly in my system. did you clear the cache?
Please check it on the incognito window, is it like before?
May I send you a screen recording so that you can better understand what the exact issues are?
I have sent you a screen recording through our email conversations. However, you are correct, in incognito mode it does show up the proper way but why is it that it doesn’t show up the proper way when not in incognito mode? Can we get it to show up the same way in regular mode? I have signed out of wordpress to see if that was the issue, but in regular mode it still does the same thing and the store wide notice and cookie laws do not show up.
It is because of your cache plugins, deactivate all the cache plugins and try again.
I tested your website on the other system without the incognito window and it works properly.
I have deactivated it but still the same issue. Is it just on my end this is happening? Will the end customer be able to see the site wide notice and the cookie laws without any problems?
Hello, has this issue been resolved? The same issue is occurring from my end.
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