2 weeks, 1 day ago jenomkassimParticipant
My demo importer is stuck at step 1. It’s been over an hour now. Please help!1 week, 6 days ago jenomkassimParticipant
Hi it wasn’t helpful, still stuck at “Step1 : Importing Pages,post,products,menu …”1 week, 5 days ago jenomkassimParticipantThis reply has been marked as private.1 week, 4 days ago MRTKeymaster
Do you have any important data on your site?
Can I reset WordPress settings? This process will erase all the website content.
Also, which demo do you wanna use?
Regards1 week, 4 days ago jenomkassimParticipant
I don’t have any important data. You can go ahead with the reset. I’ll want to use demo 34.
Thank you1 week, 4 days ago MRTKeymaster
Please provide me an FTP account too.
Regards1 week, 4 days ago jenomkassimParticipantThis reply has been marked as private.1 week, 1 day ago jenomkassimParticipant
Any luck with fixing it?
Hope you to be fine.
I tried many times but I couldn’t import any demo.
Also, I couldn’t use the FTP account that you provide.
It seems it is blocking by something.
I think the problem relates to your host configuration. I need to increase “PHP post max size” and “Max upload size” from “php.ini”.
All the best
I imported demo 34 for you.
Check out your site.
Also, if you are satisfied with our theme and customer support, we will be very grateful if you can take a minute and write a review about Vitrine on ThemeForest and give a 5-star rating to Vitrine.
Your feedback will make us progress.
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