1 week ago onthegoParticipant
First big congratulation on your new help center! I traveled outside the country for a while and just returning so only now concentrating on this site!
Now, I need help regarding these issues:
- Not Clickable” http://support.epicomedia.net/forums/topic/image-optimization-issue/#post-12316
- Scale image: http://support.epicomedia.net/forums/topic/image-optimization-issue/#post-11853
About Issue 2 (scale image) I see from your last reply; the scale image is fixed and you said I must update your theme to version 2.7.I you probably have a later one now. PLEASE, I need your help updating my site to your latest theme for this one time ONLY PLEASE! Because I have child theme is activated due to many customizations on my site.
If you can give me a guideline to share with a web designer regarding updating to the latest theme because I am interviewing now so I make sure who I hire does not mess up my site☹
About Issue 1 (Not clickable) This issue is still there but I am not sure if updating to latest theme might fix it?
I REALLY hope one day you will have the list of vetted contractors for an amateur like me to hire, I am so disappointed on your “Customization” team, they did not finish the work I contracted them on. Really frustrating…
Hope to hear from you soon!5 days, 15 hours ago onthegoParticipant
I hope someone can reply me soon.
Thanks3 days, 14 hours ago MRTKeymaster
Hope you to be fine.
We have fixed both of the mentioned issues. Our theme doesn’t have these problem anymore.
Anyway, provide your WordPress login information to me via private reply.
I will investigate your site again.
Regards2 days, 4 hours ago onthegoParticipantThis reply has been marked as private.1 day, 14 hours ago onthegoParticipant
Hi, any update?
Also, please see this and reference first one (green box) https://drive.google.com/file/d/1i3lU_xqY0vDnj6IAUl9cvqEkfxxiL_-D/view?usp=sharing up till now, this category cannot link from the home page.
This happened before, and I had to change my URL to this current one per your instruction which is very bad for SEO. I am not willing to change again, I need you to help me fix this. I cannot link it to this URL?? https://www.eurocollectionhair.com/product-category/virgin-clip-in
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