2 months, 2 weeks ago gio111080Participant
<span style=”margin: 0px; font-family: ‘Courier New’; font-size: 12pt;”><span style=”color: #000000;”>Good evening and sorry for the trouble,
I have a big problem with visualization of the visual parts in the descriptions and I can view them only as text with big problems especially with the insertion of images and more for example in products>attribute>designer.
I had to disable wpml because otherwise it continually gave error and the site did not work.
Another thing if possible I continue to have the writing “You have an outdated version of WPBackery Page Builder Design Options.” but it does not allow me to log in as I do not have the credentials.
I use the child theme.
Another thing because I’m afraid of doing damage, if possible increase the memory limit to 256mb, via server already made with 7.1XX php and 256mb memory.</span></span>
<span style=”margin: 0px; font-family: ‘Courier New’; font-size: 12pt;”><span style=”color: #000000;”>I leave the data to access via mail, thanks</span></span>2 months, 2 weeks ago gio111080ParticipantThis reply has been marked as private.This reply has been marked as private.2 months, 1 week ago MRTKeymaster
Hope you to be fine.
1- It is a plugin conflict. As I can see, you have many active plugins and certainly one of them had made this problem.
2- Please provide more information to me about WPML issue. I didn’t face any problem with this plugin in your dashboard.
3- You don’t need any code activation to update your plugins to the latest version. Please read the following article:
I updated VC to the latest version.
4- I did it for you.
First of all thank you for your amazing support!
1)For example, the display problem occurs in products> attributes> designer> Achille Castiglioni (for example), the text is visible in the text mode only and does not display. You don’t know what plugin is? (i have dokan, wpml, vc composer, yith, yoast, mailchimp basically.
3)accessing the backend the WP bakery message “You have an outdated version of WPBackery Page Builder Design Options” continue displayed. but it does not allow me to open design options.
one last thing that I think can hel also the others, if you could recommend a plugin (like w3 total cache) and propose universal settings that do not conflict with woocommerce to improve the speed of the site. (it is not always easy to set up and we often find mistakes)
could you answer?
thanx2 months, 1 week ago MRTKeymaster
Sorry for the delay in responding.
I was away from work for two days.
1- I checked your dashboard. You can add any elements that you want to products descriptions. But I think I didn’t understand your issue correctly. Could you please explain it to me?
2- The installed Visual Composer is the latest version.
Is your site live?
Can I disable some plugins and check something on your dashboard and try to find a solution for you?
Best Regards2 months ago gio111080Participant
1) so if you try for example in products> attributes> designers and modify anyone you will see that both the visual part and the text are empty while instead contain both photos and description in preview and in the page (for example achille castiglioni). if you browse in the shop and put in filters always for example achille castiglioni you will see that it will appear photo and description. see attached image
2) the site is online but if you want to do tests to see if there are compatibility problems, go gahead, as long as you have it all over again ok 🙂
Attachments:You must be logged in to view attached files.2 months ago gio111080Participant
Could you check the site for understand the problem?
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